We are looking for someone who puts the customer first and excels at providing first class service. Joining the service team at our dealership is a busy role with plenty of variation and fantastic career opportunities.
We require someone who is confident with a high level of professionalism, presentation, a polite demeanour, the ability to multitask and get the job done. You will preferably have a well-established background in customer service with administration skills and a strong desire to succeed.
This is a great opportunity to work with exciting modern luxury brands; Jaguar and Land Rover, with factory based training and guidelines to help you succeed.
If you are ready to take the next step in your career with a successful company working in an impressive showroom, we would love to hear from you.
Success in this role will be your ability to identify customer needs and the confidence to be the link between the technical team and the customer.
In this role you will be required to:
Relate positively to colleagues and contractors
Be able to problem solve and think logically
Create job packs and invoicing to manufacturers' standards
Follow manufacturers' processes for the 7 stages of repair
To be successful in the role the individual we are looking for will:
Be committed to delivering outstanding customer experiences
Have great time management and self-discipline
Have strong verbal and written communication skills
Be computer literate, good with numbers, accurate and have an eye for detail
Experience with the DMS Autoline would be an advantage
In return the successful individual will be given ongoing training at the dealership and with the manufacturer. A remuneration package which includes base salary and a commission/bonus structure designed to reward high performance is on offer.
