Branch Manager | Courtesy Ford |
Feilding, Full Time, Automotive |
Please Quote Reference Number 97920 |
Exciting opportunity for an experienced Automotive professional |
Competitive remuneration package on offer |
Take ownership of your career at Courtesy Ford |
Courtesy Ford has a unique opportunity for a highly motivated leader to join our team in the role of Branch Manager of our Feilding Dealership. Courtesy Ford is a large independent Ford Dealer with branches in both Palmerston North and Feilding, serving the needs of Manawatu and Horowhenua motorists since 1936.
This is a seldom opportunity to join part of our senior management team, and as such, we are searching for a highly motivated person who has a track record of successful sales performance and a proven natural ability to lead. Professional and personalised communication skills are required at all levels of this role, along with a strong competence with technology and systems, and achieving the business goals and department KPI's. You must be willing to learn and look forward to hitting the ground running in a busy team environment. If you have a passion for cars, a track record of success, and a knack for delivering unparalleled customer service, we want you to join our prestigious team. Responsibilities: The Branch Manager is responsible for ensuring all 5 departments meet and exceed targets for New and Used Vehicle Sales, Finance, Parts and Service:- Lead the branch to meet and exceed sales goals while boosting profitability.
- Oversee trade-ins and prepare vehicles to meet our high-quality standards.
- Responsible for writing all vehicle finance and meeting the Departments Targets & KPI's
- Ensure excellent customer service and satisfaction.
- Work with marketing to create effective merchandising and promotions.
- Extensive technical background with management training
- Strong communication skills to deal with customers, employees, suppliers and Manufactures
- Can maintain the profitability of their departments while controlling expenses and maintaining customer satisfaction
- Overseeing all service department personnel, managing workloads as well as monitoring their performance in servicing customers, working with and supporting the Group Service manager.
- Creating goals and objectives for the department, marketing plans in conjunction with the sales manager and IT manager to promote new and repeat business
- Encouraging all staff to keep their skills up-to-date through periodic training on new systems, products and components offered by the automotive manufacturers
- Keeping up-to-date on manufacturer warranty and policy procedures while serving as a liaison with the factory representatives
- Maintaining the highest levels of customer satisfaction as measure by the manufacture
- Process new and used vehicle deals and associated paperwork.
- Processing of all vehicle incentive and fleet receipts.
- Effective and accurate credit control and associated tasks.
- Prompt follow up on all vehicle debtors.
Skills and Experience:- Experience in a Management role or similar
- Experience of 3 years or more in the Automotive Industry
- Knowledge of the magix operating system (would be an advantage)
- Intermediate level MS Office skills (Word, Excel & Outlook).
- Excellent written and verbal communication skills.
- Confidence working unsupervised and able to use initiative.
- Excellent time management skills.
- Target driven
- Experience in sourcing and purchasing vehicles with a keen eye for quality.
- Ability to foster a culture of excellence, inspiring both customers and team members with your leadership skills.
- Results-Driven Approach
- Strategic Sales Acumen
- Effective Communication
- Future-Focused Mindset
In return you'll be rewarded with a competitive remuneration package consisting of retainer + commission and the chance to further develop your skills and experience plus use of a company vehicle.
APPLY NOW through our online application form below.
All applicants will be treated with the strictest of confidence.
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Please Quote Reference Number 97920 |
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