Experienced Hospitality Supervisor looking for a new opportunity?
Passionate about coffee and customer service?
Committed to consistently high customer satisfaction
At Butlers, we are on a mission to create wonderful, unforgettable experiences for our customers, through the enjoyment of our delicious chocolates, coffees and our cafes.
Check out our video to see some of our Butlers Whanau talking about what it's like to be part of our team.
We're looking for an experienced Retail Cafe Supervisor for our Sylvia Park store.
You will be able to demonstrate:
Previous supervisory experience preferred; candidates who have successfully run shifts or directed a café in the absence of a manager will also be considered
Professional Barista experience
Passion for coffee, espresso, and latte art
Ability to deliver fast consistent drinks
Commitment to high customer satisfaction levels
Coffee Skills - we are looking for a candidate who has a great understanding of all things espresso & coffee. You will be able to deliver fast consistent drinks to our customers, have a passion for latte art and be keen and able to share your knowledge with your own team.
Customer Service - our ideal candidate will be friendly & open, who shares our passion to engage with and wow our customers on a daily basis. You will be decisive and empathetic and on a mission to share your passion with your team.
Leadership - we are looking for candidates who can demonstrate leading a team, growing store turnover and driving the performance of our stores.
We also want someone who shares our values - Do you think you can:
Deliver happiness and having fun doing it
Share what you know and seek to learn more
Make Butlers sparkle
Express appreciation with friendly words and deeds
Wow our customers every day with extraordinary customer service
Treat others with respect and dignity
Create experiences that result in lifelong learning and transformation
Be our brand
Our values mean we are committed to ethical behaviour, excellence in all that we do, and empathy for our people, our customers and the environment.
Butlers can offer you:
An attractive hourly rate
A flexible work schedule
A generous staff discount
Encouragement to continue to learn and progress your skills
Opportunities to grow, lead and inspire your own team
We pride ourselves on our ethical sourcing of ingredients, our zero waste to landfill at our production facility, our RECUP (offering 100% recyclable paper cups), and our local partnership here in New Zealand with Ideal Cup to offer all customers access to our re-usuable cup deposit scheme.
Take a look on our website at our involvement with Cocoa Horizons (a not-for-profit seeking to drive the prosperity and sustainability of cocoa farming communities) and our involvement with Origin Green (the world's only national food and drink sustainability programme).
