Service / Parts Advisor position - Morrell Motors |
Taupo, Full Time, Automotive |
Please Quote Reference Number 97765 |
Excellent remuneration package + other benefits! |
Passion for the automotive industry |
Join an award winning team - Morrell Motors |
Morrell Motors is one of Taupo's longest standing Automotive Dealerships, operating since 1983. Morrell Motors is a multi-franchise Dealership, authorised agents for Mercedes-Benz, Subaru, KGM, LDV, Fiat, Alfa Romeo, RAM, Chrysler, Jeep & Dodge.
An exciting opportunity has arisen for a Service / Parts Advisor to join our friendly, award winning and growing team.
To be successful in this position, your skills and attributes will include:- A passion for the Automotive industry
- Excellent communication
- Excellent customer service
- A positive attitude
- A current clean NZ Driver's Licence
- A reliable and honest work ethic
- A clean and tidy appearance
- The ability to work well to deadlines and under pressure
- The ability to work well in a team environment
- Experience in the Automotive industry in parts or service capacity
The successful applicant will in turn receive:- Excellent remuneration package
- Ongoing training and the opportunity to expand your skills and progress your career
- Front of house uniform
- Paid annual Birthday leave
- Become a key player on a friendly, ambitious team
This position's job description includes:- Assisting with opening and closing of the Service Centre
- Welcoming customers upon arrival to the Service Centre
- Taking service bookings and inputting data to DMS diary
- Follow the process for creating repair orders
- Create parts request forms and liaise with Parts Department on stock availability
- Create accurate job estimates for customers with assistance from After Sales Manager
- Checking in service customers and having them authorise repair order
- Communicate any customer concerns with Service Department/Workshop Team Leader
- Allocate repair orders to Technicians as guided by the Workshop Team Leader
- Procurement and distribution of pre-pick parts packs for Technicians
- Communicate up-sell opportunities with customers
- Create workshop/parts invoices for retail and trade customers
- Complete thorough handover process at customer collection
- Processing of customer payments as per invoices
- Courtesy follow up calls to customers 48 hours after service
- Other general duties as requested from Management
- Maintain a clean and safe workplace
- Be courteous and polite to all customers and staff alike
This position is for a minimum of 42.5 hours per week. 7:45am - 5:15pm, Monday - Friday.
An immediate start can be arranged for the successful applicant with on the job training. Contact Mark Morrell - General Manager for a full, detailed job description.
Work alongside industry respected, experienced team members in a company that's going places!
Learn more about our company here: www.morrellmotors.co.nz - Taupo's Large Business Excellence Winner - 2019.
Find out why Taupo is such a great place to live: www.lovetaupo.com
Morrell Motors is a drug, alcohol and smoke-free work place.
Applicants for this position should have NZ residency or a valid NZ work visa
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Please Quote Reference Number 97765 |
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