| Customer Service & Operations - Fixed Term Support |
| Tauranga, Contract Part-time then Full-time, Contract, Customer Service |
| Please Quote Reference Number 97663 |
| Can-do attitude with excellent customer service skills |
| Enjoy providing outstanding customer service |
| Join the friendly and social team at INTAKS® |
About Us:
At INTAKS®, we supply our proprietary scaffolding & edge protection system to customers throughout Australasia. We also provide training and ongoing operational support to our customers across residential, commercial, and industrial projects.
To assist us in providing outstanding support service to our customers and our team, we now require someone to join us in Tauranga. This position will be part-time initially to allow for training, increasing to full-time in 2025 to fill in for one of our staff who will be on parental leave, with an approximate return date of 17th July 2025.
We are looking for a friendly, approachable, and confident individual with a high level of professionalism. You must be a creative problem solver with a can-do attitude who can get things done efficiently. As this is a varied role, you must also be punctual and able to prioritise your workload well.
What can we offer you?:- A fun, social team environment
- Parking available onsite
- Lunches provided
- Training provided
- Some flexibility on hours
This role will involve ensuring the smooth day-to-day running of the office, including working with a small team to provide support for customer service, operations, administration and marketing as required.
Duties of the role will include, but will not be limited to:- Providing customer and team support, by phone, email or face-to-face, and using the HubSpot CRM system
- Managing stock movements, contracts, invoices etc using Odoo
- Liaising with suppliers and placing orders
- Managing logistics arrangements e.g. freight, couriers
- Administering the INTAKS Health & Safety system
- Assisting with general operational administrative duties as required
Our ideal candidate will have the following skills and attributes:- Be self-motivated with excellent time management and organisational skills
- Able to work independently or in a team
- Detail-oriented with proficient written and verbal communication skills
- Be proactive, able to adapt and to improvise
- Have emotional intelligence and steadfast composure
- Excellent digital literacy in e.g. CRM system, Microsoft Office Suite
- Driver's license
- First-aid certificate
This is a fixed-term position to cover a period of parental leave, working Monday to Friday, 20 hours a week - 4 hours daily, then increasing to 40 per week from approximately 13 January 2025 until the end 17th July 2025. Normal working hours are 8:30am - 5pm.
If you think you'd be a perfect fit for this role, apply now through the application form below.
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| Please Quote Reference Number 97663 |
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