Trade Customer Service Representative - Silverdale
Monday - Friday hours
Silverdale, Full Time, Warehouse
Please Quote Reference Number 97359
  • Act as the 2IC to the Warehouse Team Leader
  • Strong focus on providing world class level customer service
  • Join the team at Cirtex Industries in Silverdale

  • About Us

    At Cirtex, we pride ourselves on our culture of continuous improvement, excellence, and integrity. We supply a comprehensive range of geosynthetic and construction products, fostering progressive partnerships with our clients. Join us in our mission to enable exceptional outcomes through support every step of the way, from concept to construction.

    About the Role

    We are currently looking for a Trade Customer Service Representative to join our Silverdale Warehouse.

    You will be responsible for:
    • Acting as 2IC to the Warehouse Team Leader, assuming leadership and managing operations independently in the absence of the Team Leader
    • Warehousing (Warehouse Management System)
    • Picking and packing orders using RF Smart Pick / Stock Control System
    • Collections
    • Stocktaking and inventory management including stocktakes, SKU counts, Bin Organisation and Inventory transfers
    • Sales and directly engage with customers at the Trade Counter providing world-class level customer service
    • System / process improvement
    • Adhoc deliveries
    • Maintaining an organised warehouse
    • Playing a proactive role in H&S management and assisting in incident investigations
    • Participating in audits
    To be considered for this role, you will need:
    • 2+ years experience using an RF Scanner when picking / packing
    • Proven experience using WMS or equivalent
    • Leadership skills and experience
    • A full or restricted drivers licence
    • Forklift licence
    • Proficient computer skills including experience with Microsoft Office
    • A reasonable level of physical fitness as heavy lifting and manual handling is required
    • Effective communication and interpersonal skills
    • Exceptional customer service skills
    • Strong organisation and time management
    • An eye for detail
    • A professional, bubbly, and customer focused attitude
    • Able to problem solve and work to time frames
    • Self motivated, reliable and punctual work ethic
    This is a full time position working 47.5 hours per week, Monday to Friday.

    If you're ready to take your career to the next level, apply now to become a part of the Cirtex family. We offer fair rates of pay and the chance to make a meaningful impact on sustainable infrastructure development.

    Please apply through our online application form below.

    Please Quote Reference Number 97359

    Please Complete the Details in our Form Below

    (.doc, .docx, .pdf, .rtf or .txt ONLY, 4MB max file size)

    Complete this Additional Questionnaire:

    (Q1) Which of the following statements best describes your right to work in New Zealand?

    (Q2) What drivers licence do you hold?

    (Q3) Do you hold a current Forklift Licence?



    (Q4) How many years experience do you have using RF Scanners when picking / packing?

    (Q5) How many years experience do you have in leadership?

    (Q6) What is your hourly rate expectation for this role?

    Check for Confirmation HERE after you click SEND